At ROIERS FZ LLC, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect the personal data you provide when interacting with our digital platforms, including our website brikocenter.com.

This policy is in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws, and it applies to the following groups:

  • Customers and buyers
  • Prospective customers
  • Visitors to our website
  • Suppliers and business contacts

1. Data Collection and Usage

We only collect personal data that is relevant and necessary for specific purposes. This data is collected in a lawful and transparent manner and is kept only for as long as needed to fulfill the stated purposes.

How We Collect Personal Information

You may provide personal data when you:

  • Make a purchase or register on our website
  • Contact our customer support
  • Subscribe to our newsletter
  • Interact with us via surveys, forms, or marketing campaigns
  • Accept cookies or browse our website (see our Cookie Policy for more information)

2. Purposes for Data Processing

If You Are a Customer

Order processing
Data Processed: Name, address, company name, VAT number, phone, email
Legal Basis: Contract
Retention Period: 5 years post-purchase

Communication and support
Data Processed: Contact details and message history
Legal Basis: Contract
Retention Period: 5 years

Marketing and newsletters
Data Processed: Name, email, preferences
Legal Basis: Consent
Retention Period: Until consent is withdrawn

Profiling and personalization
Data Processed: Browsing and purchase data
Legal Basis: Consent
Retention Period: Until consent is withdrawn

Satisfaction surveys
Data Processed: Name, email, responses
Legal Basis: Legitimate interest
Retention Period: 1 year

Analytics and statistics
Data Processed: Aggregated anonymous data
Legal Basis: Legitimate interest
Retention Period: 1 year

Legal compliance
Data Processed: As required by applicable law
Legal Basis: Legal obligation
Retention Period: As legally mandated

If You Are a Visitor or Potential Buyer

Responding to inquiries
Data Processed: Name, email, message
Legal Basis: Legitimate interest
Retention Period: 3 months from contact

Newsletter subscription
Data Processed: Email, name
Legal Basis: Consent
Retention Period: Until withdrawal

Marketing
Data Processed: Profile data, preferences
Legal Basis: Consent
Retention Period: Until withdrawal

Satisfaction feedback
Data Processed: Email, name, responses
Legal Basis: Legitimate interest
Retention Period: 1 year

Website analytics
Data Processed: Anonymous or pseudonymized usage data
Legal Basis: Legitimate interest
Retention Period: 1 year

Security and fraud prevention
Data Processed: IP address
Legal Basis: Legitimate interest
Retention Period: 1 year

Legal obligations
Data Processed: Data as applicable
Legal Basis: Legal obligation
Retention Period: As legally required

3. Data Sharing

We never sell your data. However, we may share it with trusted third parties under strict confidentiality agreements, solely to provide services or meet legal obligations. This may include:

  • Logistics and delivery partners
  • IT and cloud service providers
  • Marketing and analytics platforms
  • Legal or regulatory authorities when required by law

All third-party processors are carefully vetted and contractually required to comply with applicable data protection regulations.

4. Data Security and Protection

We implement multiple layers of protection to secure your personal information, including:

  • Access controls and encryption
  • Regular cybersecurity audits and updates
  • Employee training in data handling best practices
  • Secure data storage and backup procedures

Although no system is entirely immune to risks, we are committed to continuously strengthening our data security measures.

5. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate or outdated information
  • Request deletion of your data under certain conditions
  • Limit the processing of your data
  • Object to certain types of processing
  • Request portability of your data in a readable format

To exercise any of these rights, please contact us using the details below.

6. Contact Information

ROIERS FZ LLC
Roiers FZ-LLC
Compass Building
Al Shohada Road
AL Hamra Industrial Zone-FZ
Ras Al Khaimah
United Arab Emirates

Email: info@brikocenter.com

7. Policy Updates

We may revise this Privacy Policy to reflect changes in legal requirements or our business practices. The latest version will always be available at brikocenter.com. When legally necessary, we will notify you and request renewed consent for major updates.